At Lumiox, we strive to provide a seamless and efficient shipping experience for our valued customers. Here are the key points you need to know:

We have carefully chosen the fastest delivery methods to ensure your order reaches you promptly. Our team requires 1-2 business days to process and prepare your order for shipment. We take great care in packaging and conducting quality checks to ensure your items are delivered in perfect condition.

Shipping typically takes around 5-7 business days, depending on your location. Please note that unforeseen circumstances or external factors may cause slight delays. Rest assured, we are committed to getting your order to you as quickly as possible.

To ensure a smooth shipping process, please make sure you have purchased your items directly from our official website, and the request for a refund is made within 30 days of your purchase. Additionally, the items must be returned undamaged and in their original packaging.

We offer free shipping on all orders to provide you with a hassle-free shopping experience. There are no additional charges for shipping your order to your desired location.

Our team will keep you updated on the status of your shipment, and you can reach out to our customer support team at info@solumiox.com for any further assistance or tracking information.

Thank you for choosing Lumiox, and we appreciate your patience and understanding throughout the shipping process.